This policy applies to all personal credit information collected by Automotive Holdings Group Limited (AHG) ABN 35 111 470 038 and its subsidiaries. AHG is committed to complying with the Australian Privacy Principles which govern the collection, use, storage and disclosure of personal information by businesses and allow individuals to access that information and have it corrected if it is incorrect. This policy explains how we meet this commitment.
Where possible we will collect your personal information directly from you, for example if you make application for a credit account with us. Sometimes we may collect your personal information from third parties. Those third parties may include credit reporting agencies and other suppliers of goods and services to you.
We have security measures in place to protect your personal information whilst under our control. These measures include controls around access to our premises and systems, requiring our employees to comply with this policy and requiring third party service providers to keep the information we provide to them confidential. Personal information is de-identified, deleted or destroyed securely when no longer required by us.
We will only collect and hold your personal credit information and credit eligibility information where it is reasonably necessary to enable us to assess your application for a credit facility and maintain your credit account. If you do not provide this information it may not be possible for us to provide you with a credit facility. The situations where we may collect and hold your personal information include:
We may use or disclose your personal information for the primary purpose for which it is collected e.g. to provide you with credit facilities you have requested We may share your personal information with our subsidiaries. We may disclose your personal information:
We will not, under any circumstances, without your express consent, disclose your personal credit information or credit eligibility information to any overseas party or to any other party that we believe may do so
This policy applies to all personal information collected by Automotive Holdings Group Limited (AHG) ABN 35 111 470 038 and its subsidiaries. AHG is committed to complying with the Australian Privacy Principles which govern the collection, use, storage and disclosure of personal information by businesses and allow individuals to access that information and have it corrected if it is incorrect. This policy explains how we meet this commitment.
As part of our credit assessment process and ongoing account management, AHG may disclose Credit Information and Credit Eligibility Information to Veda Applied Intelligence. Veda Applied Intelligence may be contacted at PO Box 964, North Sydney, NSW 2059. Or via their website: www.veda.com.au/contact-us
The kinds of personal information we may disclose may include your name, address, date of birth, employment details, motor vehicle drivers license number, the amount of credit requested, payment history, and details of any default
You may request access to the personal credit eligibility information we hold about you. We will respond to your request within 30 days. If you believe the information is incorrect, incomplete or inaccurate you can contact us and ask us to correct it. If we refuse to give you access or correct it or restrict or limit your request we will explain why.
If you have a complaint about the treatment of your personal information please contact us in writing. It would assist us if you could indicate that you are making a “Privacy Complaint”. We will investigate your complaint and respond within 30 days setting out the steps we will take to resolve your concerns. If you are not satisfied with the outcome you may ask the Office of the Australian Information Commissioner (OAIC) to investigate your complaint. Further information on the OAIC complaint process is available at www.oaic.gov.au.